Today’s customers want faster, more responsive service across every channel from the call center to the social Web. With the Palmchip Cloud Design and Integration Services, you’ll deliver it all. With Palmchip’s many years of experience in design, integration, and support; you will be able to launch Service Cloud™ 2 applications. It is a platform for modern customer services, with everything you need to amaze your customers and keep your agents productive.
The new innovations in Cloud 2 put even more reason that customers develop and launch their service portal with Service Cloud™.
Palmchip’s strong expertise in the Salesforce and Force.com Platform will help you develop and deploy Salesforce Cloud™ 2 in shortest possible time.
PalmCloud offers four Services: - Design & Integration for Service Cloud™ 2.
- Design & Integration for Sales Cloud™ 2
- Design & Integration for Custom Cloud™ 2 Application
- Design & Integration for Chatter & Collaboration Cloud™ 2
PalmCloud Services have been helping customers with Salesforce integration with other systems. We have successfully integrated a support portal developed in .NET for a technology customer with Salesforce.com. The Integration is in duplex mode, which means change in any of the system is reflected in other system. PalmCloud services have successfully moved a huge database of important data from a .NET web application running on SQL Server 2005 to Salesforce.com data store. The data migration was carried out with the help of Salesforce.com Web API’s and APEX Data Loader tool. The link between two applications is kept alive to keep data synchronized 24/7. Palmchip’s deep expertise in Salesforce integration and customization along with other web development platforms/languages provide a complete solution for anyone looking for developing or porting their applications to Salesforce.com
Salesforce application runs online, in the cloud, saving you from the expense of infrastructure and headaches of software. With the Service Cloud, you’re up and running in a matter of weeks. No wonder more than 8,000 service organizations are already there. Welcome to the Cloud™ 2.
Increase profitability and reduce cost with Cloud™ 2. Building application with Force.com is easier and faster. We can help you develop and integrate following apps.
 | Call Center Get everything you need for a productive call center and happy service agents. And all of it as easy to use as your favorite Web site. |
 | Customer Portal Today’s Web-savvy customers expect a lot out of customer self-service. Like rapid-fire answers and vibrant community conversations. |
 | Social Wherever your customers are, you’ll be there. Join the conversation in Web communities like Twitter and Facebook |
 | Knowledge Deliver the right answer the first time—everywhere |
 | Analytics What you don’t know CAN hurt you. Get the insight you need to keep your customer service operation performing at its best. |
 | Email It’s easy to provide lightning-fast service when you have these email tools at your fingertips. |
 | Chat Do your customers hate to wait? Deliver real-time service with integrated chat. |
 | Community Your customer community has some great answers and ideas - Use them in your application to increase collaboration. |
 | Search Help customers find answers the first place they turn: their favorite search engines. |
 | Partners Work together easily, and everyone wins: your customer service is more cost effective and faster |
 | Mobile Great service goes well beyond the call center. Deliver it from any location on any device. |